Electric skateboards can be incredibly fun to ride, offering a thrilling and exhilarating experience for riders of all skill levels. Electric skateboards are made of electronic components, and electronic components can run into problems, so it’s best to know what you can do if there is something wrong with your electric skateboard.
If your electric skateboard won’t charge, it can be frustrating, but there are several steps you can take to troubleshoot and potentially resolve the issue:
- Check Power Source: Make sure the power source you’re using is working properly. Plug another device into the same outlet or power source to verify that it’s functioning correctly.
- Inspect Charging Cable and Connections: Examine the charging cable for any visible damage, such as frayed wires or bent connectors. Ensure that the charging cable is securely plugged into both the skateboard and the power source. Clean the charging port on the skateboard to remove any dirt or debris that may be obstructing the connection.
- Test Different Outlet: Try charging your electric skateboard using a different power outlet or charging source. Sometimes, the problem may be with the outlet rather than the skateboard or charger.
- Check Battery Status: Verify that the battery of your electric skateboard is not completely depleted. Some electric skateboards have a safety feature that prevents charging when the battery level is too low. If the battery is completely drained, you may need to leave the skateboard plugged in for a while before it starts charging.
- Reset Electronics: Reset the electronics of the skateboard by disconnecting the battery (if possible) and waiting for a few minutes before reconnecting it. This can sometimes resolve charging issues caused by minor software or firmware glitches.
- Test Charger: If possible, try using a different charger or adapter to charge your electric skateboard. Sometimes, the charger itself may be faulty, preventing proper charging.
- Contact Manufacturer Support: If you’ve tried the above steps and your electric skateboard still won’t charge, it may indicate a more serious issue with the battery, charging system, or electronics. Contact the manufacturer’s customer support for assistance, especially if the skateboard is still under warranty.
Previously, we put a guide on why your electric skateboard won’t turn on. In this article, we will focus more on charging. Anything you want to do with an electric skateboard won’t be possible if it can’t be charged and there is no power for any movement. What could you do if your electric skateboard won’t charge?
To make the problems less complicated, we will mainly describe 6 situations when an electric skateboard won’t charge.
What could you do if your electric skateboard won’t charge?
Case 1:
If this describes your situation:
When the charger is connected to the skateboard, the charger indicator does not light up.
Possible reasons for this:
- The charger is defective. In this case, please get in touch with us to replace the charger.
- Poor contact due to a loose socket. In this case, try to charge the board with a different socket.
Case 2:
If this describes your situation:
During charging, the charger indicator flashes a green light. The indicator light of the mainboard is on for two seconds and then goes off, accompanied by a beeping sound.
Possible reasons for this:
The battery is defective. In this case, please get in touch with us to replace the battery.
Case 3:
If this describes your situation:
During charging, the charger indicator flashes a green light. Pressing the power button or rotating the motors won’t turn on the skateboard.
Possible reasons for this:
The mainboard or the battery is broken due to water damage. To determine which part is broken, you need:
- Measure battery voltage. If the voltage is normal (41V-42V), the mainboard is broken. If the voltage is not normal (below 41.5V), both the mainboard and battery are broken.
- If you are not able to measure battery voltage, take a high-resolution picture of the mainboard to see if there are water traces and whether the battery has water damage or not.
Case 4:
If this describes your situation:
During charging, the charger indicator flashes a green light and continues to show a green light when removing the independent battery pack.
Possible reasons for this:
The mainboard or the battery is broken due to water damage. To determine which part is broken, you need:
- If your skateboard has travelled more than a few kilometers, and the battery is not 100%, then the battery is broken.
- If the battery is 100%, check whether the battery voltage is normal or not (41V-42V).
Case 5:
If this describes your situation:
During charging, the charger indicator flashes a green light but changes to a red light when removing the independent battery pack. Pressing the power button or rotating the motors won’t turn on the skateboard.
Possible reasons for this:
Continue to charge the battery until the indicating light of the charger shows a green light, and then measure the battery voltage to check whether it’s normal or not.
- If the battery voltage is normal (41v-42v), the mainboard is defective.
- If the battery voltage is not normal (below 41.5v), the mainboard and the battery are reflective.
Case 6:
If this describes your situation:
When you connect the charger to the skateboard, the charging indicator turns red, then green again, with a beeping sound.
Possible reasons for this:
In this case, the battery is broken and needs to be replaced.